Shipping Information

Free Shipping to Lower 48 US States

with $15.00 minimum

Shipping Costs

Are calculated at checkout.

Timeframe

Orders are shipped within 3-5 days of the order payment reciept.

Shipping Method

Orders are shipped by the United States Postal Service (USPS)

Shipping Tracking

You will receive a tracking number by emal when your order ships.

Bulk Orders

Outside of Albuquerque; Bulk Orders are shipped via USPS, UPS, or FedEx based on total lowest shipping cost and delivery date.

Albuquerque Delivery Information and Cost

Albuquerque Delivery

We offer free and low cost delivery to Albuquerque and Rio Rancho. Here are our delivery fees by zip code:

Free Delivery:
87108, 87109,87110, 87111, 87112, 87113, 87123, 87102, 87104, 87106, 87107, 87105, 87114, 87116, 87120, 87121, 87124, 87144, 87048, 87043, 87004

How to Select Delivery

1. Fill your cart with coffee

2. Add delivery address in the Ship to field

3. Select "Local delivery"

4. Click "Pay now"

Satisfaction Guaranteed

Refunds & Returns

It is important to us that you are completely satisfied with your Aurora's Cup Coffee product and have the best coffee experience.We have a 30-day return policy, which means you have 30 days after receiving your item to request either a full refund or a replacement product free of charge. 

Two bags of Aurora's Cup Coffee with branded blue and white mug.

Return & Refund Policies

Damages or Issues 

Please inspect your order upon receipt and contact us immediately at info@auroras-cup.com if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please include a picture and description of the issue.

Exceptions & Non-returnable Items

Special bulk orders and custom products are not returnable or refundable. If there is an issue with a bulk or special order item, please contact Aurora’s Cup Coffee at (505) 349-1585 or info@auroras-cup.com with concerns. We’ll evaluate and work with you to make it right. 

Sale items are non-refundable and not returnable.

Aurora’s Cup Coffee gift cards are non-refundable and not returnable.

Refund& Exchange Process

If you are not satisfied with your Aurora's Cup Coffee within 30 days of your delivery date, we offer your choice of:

1. A full refund of your purchase and shipping within 10 business days

or

2. A replacement item with any selection you choose at no additional cost to you. We'll send you a one-time use a discount code equal to the amount of your purchase and shipping. Just make your new selection and use the discount code provided during check-out.

Start the Refund/Replacement Process

To start a refund or request a replacement please email us at info@auroras-cup.com or use the form on the Contact Us page and describe the issue and your preference for full refund or replacement product.

You can always contact us for any return question at info@auroras-cup.com. 

If more than 15 business days have passed since we’ve approved your return, please contact us at info@auroras-cup.com.